Privacy Policy

Last updated April 17, 2025

This Privacy Notice for Spoxdesign (“we,” “us,” or “our”), operated by Lamngern Keonakhone at 907 Windsor Ct, Sterling, VA 20164, USA, describes how and why we access, collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

• Visit our website at https://spoxdesign.com (or any website that links to this Privacy Notice)
• Engage with us in other related ways (sales, marketing, events)

If you have questions or concerns about our privacy practices, please review this Notice in full or contact us at [email protected]. If you do not agree with our policies, please do not use our Services.

SUMMARY OF KEY POINTS

Use the links below to jump to any section:

1. What personal information do we process?
2. Do we process any sensitive personal information?
3. Do we collect information from third parties?
4. How do we process your information?
5. When and with whom do we share personal information?
6. What are your privacy rights?
7. How do you exercise your rights?

1. What Personal Information Do We Process?

Depending on how you interact with us and the features you use, we may collect:

• Identifiers: name, email address, phone number, billing/shipping address
• Transactional data: order details, payment confirmation
• Technical data: IP address, browser type, device identifiers, pages visited
• Communications: messages you send to us, survey responses

2. Do We Process Any Sensitive Personal Information?

We do not collect or process sensitive categories of personal information (e.g. racial or ethnic origin, religious beliefs, health, or sexual orientation).

3. Do We Collect Information from Third Parties?

No. We do not purchase or otherwise collect personal information from third‑party sources.

4. How Do We Process Your Information?

We process your data only when we have a valid legal basis, including to:

• Provide & improve our Services
• Communicate order confirmations, shipping updates, support inquiries
• Prevent fraud & secure our platform
• Comply with legal obligations

We may also process data for other purposes with your consent.

5. When & With Whom Do We Share Personal Information?

We share your information only in limited circumstances:

• Service providers (e.g. payment processors, shipping carriers) under contract to help us fulfill orders
• Legal authorities, if required by law or to protect our rights
• Affiliates, if you opt in to joint promotions

We do not sell your personal information to anyone.

6. What Are Your Privacy Rights?

Depending on your residence, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Receive a copy of your data in a portable format

7. How Do You Exercise Your Rights?

To exercise any rights, please submit a request via our Contact Us page or email [email protected]. We will respond in accordance with applicable data protection laws.

WANT TO LEARN MORE?

Please review the full Privacy Notice above or contact us at:

• Email: [email protected]
• Phone: +1 (201) 423-5443
• Support Hours: 9:00 AM – 6:30 PM EST, Monday – Friday

TABLE OF CONTENTS
Effective Date: April 17, 2025

1. What Personal Information Do We Collect?
2. How We Process Your Information
3. When and With Whom We Share Your Personal Information
4. Do We Use Cookies & Other Tracking Technologies?
5. How Long We Retain Your Information
6. Do We Collect Information from Minors?
7. What Are Your Privacy Rights?
8. Controls for “Do Not Track” Features
9. Do U.S. Residents Have Specific Privacy Rights?
10. How and When We Update This Notice
11. How to Contact Us About This Notice
12. How to Review, Update, or Delete Your Data

TABLE OF CONTENTS
Effective Date: April 17, 2025

1. What Personal Information Do We Collect?
   An overview of the categories of data we gather when you interact with our site and services, including identifiers (name, email, phone), transactional details (orders, payments), technical metadata (IP address, browser type), and communications.
2. How We Process Your Information
   Description of the legal bases and purposes for which we use your data—such as order fulfillment, customer support, fraud prevention, marketing communications, and legal compliance.
3. When and With Whom We Share Your Personal Information
   A breakdown of the limited circumstances under which we disclose your information, including to service providers (payment processors, carriers), legal authorities (when required), and affiliates (with your consent).
4. Do We Use Cookies & Other Tracking Technologies?
   Explanation of how we employ cookies, web beacons, and similar tools to personalize your experience, analyze site performance, and deliver targeted advertising.
5. How Long We Retain Your Information
   Details on our data‑retention schedules, including how long we keep different categories of personal information and the criteria used to determine those periods.
6. Do We Collect Information from Minors?
   Our policy on protecting children’s privacy, including a statement that we do not knowingly collect personal data from users under the age of 16.
7. What Are Your Privacy Rights?
   Summary of the rights available to you under applicable laws—such as access, correction, deletion, portability, and objection—and how to exercise them.
8. Controls for “Do Not Track” Features
   Information on how we respond to browser-level “Do Not Track” signals and similar mechanisms.
9. Do U.S. Residents Have Specific Privacy Rights?
   An outline of additional protections afforded to California (CCPA) and other U.S. state residents, including the right to opt out of sale or sharing of personal information.
10. How and When We Update This Notice
    Explanation of our policy‑update process, how we notify you of material changes, and reference to this Notice’s most recent revision date.
11. How to Contact Us About This Notice
    If you have questions or wish to exercise your rights, please reach out:
    • Email: [email protected]
    • Phone: +1 (201) 423‑5443
    • Mailing Address: 
      Lamngern Keonakhone
      907 Windsor Ct, Sterling, VA 20164, USA
    • Support Hours: 9:00 AM – 6:30 PM EST, Monday – Friday
12. How to Review, Update, or Delete Your Data
    Step‑by‑step instructions for submitting data‑access, correction, or deletion requests via our Contact Us page or directly by email.